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docs(wiki): DS-2CD1047G3H-LIU main-stream ISAPI snapshot is a firmware bug — camera line to be replaced
Full live investigation of the persistent 503 "deviceBusy" on main-stream ISAPI
snapshots (10.0.10.13): ruled out config (byte-identical to a working sibling
model), ruled out firmware age (reproduced on both the original V5.8.11 and
current V5.11.0 builds, ~15 months apart), and ruled out real resource
contention (a full channel-ID sweep shows every ID fails identically except
the one hardcoded working value, including nonexistent channels) — pointing
at a broken/incomplete ISAPI snapshot handler that mislabels itself as
"busy," not a real encoder ceiling.

RTSP main-stream frame-grab was confirmed as a working route around it, but
given the bug and the sub-stream's real-world plate-read accuracy problems,
the owner decided to replace the DS-2CD1047G3H-LIU units rather than carry
an ffmpeg/RTSP dependency to work around vendor firmware. Ingested the
vendor datasheet as a source page along the way.

Claude-Session: https://claude.ai/code/session_01FWncR69HgGPuei1dLrW3cU
2026-08-23 14:50:22 +02:00

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type, tags, sources, updated
type tags sources updated
entity
parking
hardware
readers
offline-first
parking-system-architecture
DS-2CD1047G3H-LIU
2026-08-23

LPR Camera

License-plate-recognition camera. For casual/transient vehicles, the plate acts as ticket + an independent record. (See parking-system-architecture §8, §9.)

Superseded direction (2026-06-15): recognition now runs host-side on snapshots from ordinary Hikvision/Dahua cameras via the opencv-anpr-service, not on a dedicated edge-AI LPR camera — see vision-service. The edge-AI camera below is kept as the original assumption / a fallback option, but is no longer the planned path. The host-side service also does vehicle verification (anti-plate-spoofing), which an edge-LPR camera does not.

  • Edge AI (original assumption): recognition runs on-device, so it keeps working with no internet — fits offline-first.
  • It's a host-side identity source: only the host sees the read; the host decides and commands the relay open (the uhppote-controller is demoted to a commanded relay for that lane). See entry-exit-readers.
  • Being host-in-the-loop is good for fraud detection — you get two independent records (the host's signed append-only-event-chain entry + the controller's remote-open event) that should reconcile one-to-one; any mismatch is an anomaly.
  • Mounting: within ~15° of vehicle travel at a controlled chokepoint for best reads.

Snapshot driver (entry/exit fraud-control record)

Separate from edge-AI LPR: the camera driver (packages/devices/src/drivers/camera.ts) does snapshot-on-event — the host pulls a still over HTTP when an entry/exit fires and stores it, referenced from the signed append-only-event-chain entry as an independent record. The camera pulls, it does not push — so it is NOT pushesToBackend and the setup wizard correctly hides the "Backend push IP" field for it (gated on the driver's pushesToBackend flag; only dingtian-relay sets it).

  • Hikvision uses ISAPI: GET /ISAPI/Streaming/channels/<id>/picture (101 = ch1 main stream) with HTTP Digest auth. The "Enable Hikvision-CGI" toggle (Network → Advanced → Integration Protocol) is a different legacy CGI surface — not needed for ISAPI.
  • Dahua uses CGI: GET /cgi-bin/snapshot.cgi?channel=<n> (0-based channel; the wizard's 1-based channel is decremented).

Driver / storage boundary: the driver FETCHES the image bytes (client-side HTTP Digest in drivers/http-digest.ts) and returns them on Snapshot.bytes; storage is the caller's job (the future entry/exit flow stores the bytes + mints a durable imageRef). This keeps the device adapter free of any filesystem/blob-store dependency. healthCheck() is honest — it actually pulls a frame (exercising reachability + auth + path/channel in one shot), not a fake ready/stub.

Verified on hardware (2026-06-15)

A Hikvision unit ("Camera 20", MAC 94:e1:ac:…, Hikvision OUI) at 10.0.10.121, creds admin / admin123 (Digest), TCP 80:

  • Initial curl test confirmed the ISAPI path returns a 2688×1520 JPEG (~306 KB).
  • The real driver (no longer a stub) was then run end to end against it: healthCheck() → ready (pulled a frame), captureSnapshot() → valid image/jpeg, ~322 KB, correct JPEG magic. Digest handshake works through HttpCamera.
  • Reaching it from the WSL dev box required forcing the source address (config.localAddress, threaded into the driver) — see wsl-dev-networking (multi-subnet source-selection trap).

HTTP 503 "Device Busy" — can be PERSISTENT; the real fix is stream selection (2026-06-26)

The snapshot endpoint returns HTTP 503 with the ISAPI body statusCode 2 / "Device Busy" / subStatusCode deviceBusy (occasionally 500). It comes in two flavours, and they need different fixes — don't assume it's a momentary blip:

  • Transient — the encoder is briefly occupied (another snapshot in flight, a stream starting). Clears on retry within a frame or two.
  • Persistent — the MAIN-stream encoder is saturated and 503s on EVERY main-stream snapshot. Confirmed on hardware (DS-2CD1047G3H-LIU, 2026-06-26): channels/101/picture → 503 on five consecutive probes 800 ms apart, while channels/102/picture (the SUB stream) → 200 every time, a clean ~15 KB JPEG. So the path/API was correct (the camera answered with a structured Hikvision status); the main encoder was simply never free. A retry loop cannot fix this — it just delays the failure.

Sharper finding (2026-06-27, same DS-2CD1047G3H-LIU). Re-probed 10.0.10.13 directly after a camera reboot with every web/live-view connection closed. Sub (102): 10/10 rapid back-to-back pulls → 200 (~50 ms, ~14.7 KB) — flawless even with NO delay, harder than the live ANPR cadence. Main (101): 3/3 → 503 in ~20 ms — an instant reject, not a timeout. So main isn't merely "saturated/busy" on this model — its snapshot endpoint is structurally unavailable; sub (102) is mandatory, not just preferable. SEPARATELY, the camera 503s on any stream when its connection slots are exhausted — a human holding the web UI / live-view, or parallel main-stream experiments, consume slots; a reboot clears stuck slots. This was the actual cause of the 2026-06-27 "subscribers auto-enter but don't auto-exit" scare: manual main-stream testing held the exit camera's slots → the system's sub-stream snapshot pulls got "Device Busy" → the ANPR exit read never got a frame → no auto-exit. NOT a code/flow bug — the subscription exit logic, camera→relay binding, and stream: "2" config were all correct (auto-exit/entry pairs were clean before the test storm and after the reboot). (Also recorded as the LLM memory g3h-main-stream-snapshot-503.)

The fix that actually works: snapshot from the SUB stream. The Hikvision ISAPI channel id is <channel><stream> (e.g. ch1 main = 101, ch1 sub = 102). The driver now has a stream config field (1 = main, default for back-compat; 2 = sub). Set the G3H camera to Sub (02) in the setup form → its status flips degraded → ready (verified live: pulled a 14.7 KB JPEG in ~87 ms). The sub-stream is also the better fit for snapshot/ANPR anyway (smaller/faster; doesn't contend with live-view/recording for the main encoder).

Two more complementary mitigations (both BUILT, for the transient case):

  1. Don't cause concurrent busy. On a vehicle entry two server paths used to snapshot the same camera at once (the ANPR bridge + the advisory snapshotAsync); the 2nd concurrent GET drew a 503. They now share ONE pull via captureSnapshotShared (deviceId-keyed, apps/server/src/snapshot.ts) — the main cause of the slow 2026-06-25 subscriber entry. See lane-presence-and-anpr-entry.
  2. Retry a transient one. HttpCamera.captureSnapshot retries 503/500 with a short linear backoff (250/500/750 ms, ≤4 attempts), then fails naming it (device busy); it does NOT retry 401/404 (config errors won't self-heal). This recovers a momentary blip but, by design, still fails a PERSISTENTLY-busy main stream — the cue to switch that camera to the sub-stream.

Covered by packages/devices/src/drivers/camera.test.ts (retry behaviour + the main/sub path selection). healthCheck() deliberately reports a live 503 as degraded (it surfaces a genuinely saturated main stream rather than hiding it behind a retry).

Main-stream ISAPI snapshot 503 is model-specific, not config — and RTSP routes around it (2026-08-23)

Live comparison, same site (park-buzi), same day, both cameras reachable via the site's port forwards (park-buzi.msai.al:8081 / :8082) and directly on the LAN (10.0.10.13 = the :8082 unit):

:8081 (works) :8082 = 10.0.10.13 (503s)
Model DS-2CD1043G2-LIU DS-2CD1047G3H-LIU
Firmware V5.8.10 V5.8.11
Channel 101 config 2560×1440, VBR, 6144 Kbps cap, 20fps identical — 2560×1440, VBR, 6144 Kbps cap, 20fps
SmartCodec disabled disabled
GET /ISAPI/Streaming/channels/101/picture 200, valid JPEG 503, statusCode 2 / deviceBusy (3/3 retries, instant)
GET /ISAPI/Streaming/channels/102/picture (sub) — 200, valid JPEG

Channel-101 config is byte-identical between the two units (bitrate, resolution, frame rate, SmartCodec) — this rules out "misconfigured over some ceiling" definitively; the only things that differ are model + firmware. Combined with the [[#Source: HIKVISION DS-2CD1047G3H-LIU-F datasheet| vendor datasheet]] fact that the G3H's main stream has no MJPEG option (sub-stream does), the working theory is that this SKU's snapshot codepath has to transcode a live H.264/H.265 frame into JPEG on demand for main, and its firmware/encoder can't do that reliably at this resolution — while sub can serve JPEG more natively. Treat this as a DS-2CD1047G3H-LIU-model limitation (this firmware line), not a config or ISAPI-usage bug — matches every earlier finding on this same unit (10.0.10.13) in the sections below, now cross-confirmed against a working sibling model on the same network with identical settings.

RTSP main-stream frame-grab works and routes around it entirely, confirmed live against 10.0.10.13:

ffmpeg -rtsp_transport tcp -y \
  -i "rtsp://admin:<pw>@10.0.10.13:554/Streaming/Channels/101" \
  -frames:v 1 -update 1 snapshot.jpg

Returned a valid 2560×1440 JPEG (94 KB) on the first try — same camera, same main-stream resolution the ISAPI endpoint 503s on. This makes sense mechanically: RTSP just taps the H.264 stream the encoder is already producing continuously for live-view/recording; there's no on-demand "pause and re-encode as standalone JPEG" step for the firmware to choke on, unlike the ISAPI snapshot path. Port 554 is open on the LAN (10.0.10.13) but not forwarded through the site's public port-forward (park-buzi.msai.al only exposes the HTTP/ISAPI ports, consistent with network-isolation — RTSP was only reachable from inside the site network, never tested through the public forward).

Not yet built: packages/devices/src/drivers/camera.ts is HTTP-Digest/ISAPI only today: no RTSP client, no ffmpeg child-process dependency. Adding an RTSP fallback (or RTSP-first path for cameras that report persistent deviceBusy on ISAPI main) is a real architectural addition — new process-spawn dependency, RTSP auth handling, transport selection (TCP confirmed working; UDP untested) — not implemented as of this writing.

Escalated from "nice to have" to a real requirement (2026-08-23): the sub-stream (768×432) is too weak for reliable plate reads — it fails to read plates "from time to time" in practice, so sub-stream-only is not an acceptable permanent mitigation for this camera; RTSP-for-main is needed for ANPR accuracy, not just for a higher-res evidence photo.

Firmware update tested and RULED OUT as the fix (2026-08-23). Before building the RTSP path, checked whether this was simply a day-one bug: the camera shipped on V5.8.11 build 250415 — confirmed via the official Hikvision release note to be the very first H13U firmware build that added support for the DS-2CD1XX7G3H-LIU family at all ("Newly add 1 series 4MP fixed-focus cameras: DS-2CD1XX7G3H-LIU"), a plausible day-one-bug candidate. Upgraded live to V5.11.0 build 260701 (over a year of firmware progress, incl. an intermediate V5.8.21_SP1 release explicitly noting "Fix network and image potential bugs to enhance device stability"). Result: NO CHANGE. Post-upgrade, channels/101/picture still returns HTTP 503 / statusCode 2 / deviceBusy, 5/5 consecutive attempts, byte-identical error body to pre-upgrade. Sub-stream (102) still healthy (200, ~15KB) — camera is fine post-upgrade, just this one limitation persists.

Superseded finding, below: "durable hardware/encoder ceiling" was the wrong framing. At this point in the investigation it looked like a real capacity limit (reproduced across ~15 months of firmware). The channel-sweep test below shows that's not what's actually happening.

The real cause: a broken/incomplete ISAPI snapshot handler, not "busy" (2026-08-23)

deviceBusy never meant "busy." Swept every channel/stream ID against the snapshot endpoint in one sitting, including IDs that don't exist on this camera at all:

channel GET .../channels/<id>/picture
1 503 deviceBusy
100 503 deviceBusy
101 (real main) 503 deviceBusy
102 (real sub) 200 OK
103 503 deviceBusy
201 (channel 2 doesn't exist — single-channel camera) 503 deviceBusy
999 (garbage) 503 deviceBusy

Every ID fails identically except exactly 102. A genuinely busy/saturated encoder would not succeed on one specific value and fail the same way on nonexistent channel IDs — a real resource contention error would 404 or behave differently on garbage input, not return the identical Device Busy XML body regardless of whether the target exists. This is the signature of a generic fallback error path: the firmware's snapshot handler appears to only be correctly wired for 102 (the one channel/stream combination Hikvision evidently tested for this SKU) and returns a stock, misleading deviceBusy for every other case — valid main-stream 101 included. It is a firmware bug that mislabels itself as resource contention, not a real capacity ceiling — which also fits the firmware-upgrade non-result above (a wrong-code-path bug doesn't get fixed by "more capacity," so no firmware version fixing it would be surprising).

Decision (2026-08-23): replace this camera line rather than build around it. RTSP main-stream capture is proven to work (see above) and could still be built as a camera.ts addition, but given the ISAPI snapshot path is flatly broken for anything but one hardcoded channel value, and the site's actual need (reliable plate reads — sub-stream alone isn't accurate enough) requires full-resolution captures, the owner chose to swap out the DS-2CD1047G3H-LIU units rather than carry a ffmpeg/RTSP dependency to route around a vendor firmware bug. The working DS-2CD1043G2- LIU (:8081 in the comparison above) has no such issue — ISAPI main-stream snapshot works natively — and is the reference model for replacements. RTSP-frame-grab remains documented above as a viable fallback if a G3H-family camera is ever unavoidable.

Clock sync — the 1970 power-cut reset (built 2026-07-07)

Field observation (park-buzi): after a power cut these cameras come back with their clock at the 1970 epoch (no/dead RTC battery, no NTP) and stay there until a human logs into the web UI — Hikvision's web login silently pushes the browser clock. A wrong camera clock corrupts the OSD timestamp burned into every snapshot (the evidence trail) and the times on ANPR pushes.

Built: the HOST is the site's time authority (offline-first — no NTP infra dependency), and the device monitor re-syncs each Hikvision camera over the same Digest-auth ISAPI used for snapshots:

  • Trigger: the camera's offline → ready transition (exactly the power-restored moment) + a 24h backstop; the attempt timestamp is stamped BEFORE the async call, so a failing camera retries at backstop cadence, never every 8s poll.
  • Mechanics (HikvisionCamera.syncClock): GET /ISAPI/System/time, parse localTime; drift ≤ 60s → leave alone. Beyond that → PUT /ISAPI/System/time with timeMode=manual, the site's wall-clock now WITH explicit utc offset (localIsoWithOffset(siteTz), e.g. 2026-07-07T15:30:22+02:00 — the offset makes the instant unambiguous), and the camera's own timeZone string echoed back verbatim (we correct the clock, never fight its tz/DST config). An unparseable camera reply counts as infinite drift → sync.
  • Visibility: a sync after a big jump (>1h — the power-cut signature) logs at warn (persisted to app_logs); small corrections log info. Failures log warn.
  • Scope: Hikvision only (isClockSyncable capability guard); the Dahua driver's CGI has no ISAPI time endpoint — a Dahua clock sync would be its own driver work.
  • Rejected alternative: camera-side NTP against the booth (chrony on the appliance). More standard, but adds a provisioning dependency per booth and the camera polls NTP on ITS schedule — a freshly power-cycled camera could still sit at 1970 for a while, which is precisely the moment that matters.

Camera PUSH — "Alarm Server" event notifications (2026-06-22)

Separate from the pull snapshot path above: newer Hikvision firmware can push an event to us. Under Event → Smart/VCA (e.g. line crossing / intrusion / "Vehicle Detection") the unit exposes Detection Target: Human / Vehicle — selecting Vehicle + Notify Surveillance Center, then Alarm Settings → Alarm Server, makes the camera HTTP-POST an EventNotificationAlert to a URL we host on each detection. Same machine-call shape as the dingtian-relay Input Link push — no polling.

  • Ingress: POST /api/devices/hikvision/:deviceId/event (apps/server/src/routes/hikvision-alarm.ts). Source-IP guarded (must come from the device's configured host) + optional HTTP Digest (some firmware can't authenticate the Alarm Server call → source-IP only). NOT behind the SPA cookie/CSRF (it's a device call), exactly like the Dingtian push.
  • Config: added to the hikvision driver — alarmPushEnabled (bool), pushUser/pushPassword (optional Digest). The driver is now pushesToBackend: true, so first-run setup offers the backend push IP. Point the camera's Alarm Server at http://<backend-ip>:<port>/api/devices/hikvision/<deviceId>/event.
  • Discovery-first: the endpoint is permissive — accepts ANY content-type as raw bytes (event XML, multipart-with-JPEG, or JSON; Hik's format varies by model/firmware), records the verbatim body as a kind:"alarm" device_event, and best-effort extracts eventType / target / plate / dateTime / channelID. The point of this first cut is to see exactly what a given camera sends (inspect via GET /api/events or the server log) before wiring it to the read bus.
  • Not yet a barrier trigger. It records + breadcrumbs only; it does NOT emit a DeviceReadEvent or open anything. A plate read is advisory, never the sole reason a barrier opens (append-only-event-chain, opencv-anpr-service). Two consumers were since designed off this same vehicle event — see lane-presence-and-anpr-entry: (a) BUILT — advisory lane busy/free booth lights; (b) BUILT (2026-06-22) — the ANPR "bridge" (anpr-entry.ts) that snapshots → ANPR → emits a kind:"plate" read for a SUBSCRIBER match through the existing gated flow (a small apps/server handler class, not a service). If the camera ever emits its own <plateNumber> we'd use it directly; this DS-2CD1043G2 does not, so the server pulls the frame and hands it to the opencv-anpr-service.

"Subscribers auto-enter but don't auto-exit" — a 4-layer CAMERA fault, NOT our code (2026-06-27)

A long debugging session on the DS-2CD1047G3H-LIU exit camera (10.0.10.13, exit-lane). The symptom: subscribers (e.g. Caca) auto-entered via ANPR fine but never auto-exited. Every assumption about our code was wrong; all four real causes were camera-side. Method that finally cracked it: a dumb HTTP sink (scratch-camera-sink.py) the camera's Alarm Server was pointed at, to see — verbatim — what the camera actually sends, independent of our app's parsing/acceptance.

The wrong turns, and what was actually true:

  1. Wrong assumption: "the exit camera 503s, so harden the snapshot retry / reduce load." The 503 storm in the data was mostly manual main-stream testing: on this G3H, channels/101/picture (MAIN) 503s instantly every time — structurally unavailable, not "busy" — while 102 (SUB) serves 10/10 rapid pulls cleanly. AND the camera 503s on any stream when its connection slots are exhausted (a held web UI / live-view, parallel experiments); a reboot clears stuck slots. So the snapshot retry/flow code was fine. See #HTTP 503 "Device Busy" + the g3h-main-stream-snapshot-503 memory. (The exit/subscription FLOW logic, camera→relay binding, and stream:"2" config were all correct the whole time — verified: clean entry/exit pairs before the test storm, and after the reboot.)

  2. The actual blocker #1 — the exit camera never POSTed at all. alarmPushEnabled=true in our config, but 10.0.10.13 had sent ZERO alarms ever (entry cam .12: 1126). The sink received nothing from .13; our /event endpoint logged no rejections either → the camera wasn't sending. Cause found in the camera's own Diagnose Information dump: Main Db is broken / db_restore failed / Going to reset cfg — the camera's internal config DB (ipc_db) was CORRUPT, plus repeated reboots. A broken config DB means the event→linkage→push pipeline can't reliably read its own config, so it silently never POSTs. Fix: factory-reset the camera (rebuilds ipc_db), then reconfigure. (If corruption returns after a clean reset → failing flash → RMA.)

  3. Wrong assumption: "missing gateway/DNS blocks the push." A documented Hikvision note says a gateway is needed even same-subnet — but here it was inverted: the WORKING cam .12 has NO gateway/DNS; the broken .13 HAD both. Red herring. Gateway/DNS was not the cause.

  4. The actual blocker #2 — after reset, the camera pushed PLAIN MOTION, not vehicle. Post-reset .13 POSTed <eventType>VMD</eventType> with no target tag. The backend gates on target == "vehicle" (hikvision-alarm.ts isVehicleActive, matches <targetType> / <detectionTarget> / <objectType>), so a plain-motion push is ignored → bridge never fires. The working .12 sends eventType=VMD with target=vehicle. The difference is the AcuSense Detection-Target = Vehicle filter ON the Motion event — defaulted OFF after factory reset. Fix: enable Vehicle target classification on .13's Motion Detection. Confirmed live: a real drive-through then POSTed <eventType>VMD</eventType> … <targetType>vehicle</targetType> — exactly what the backend needs. (So "VMD/Motion" IS the right event for this camera class; it's the target filter that matters, not switching to a different event type.)

Takeaways: (a) a camera that's silently not-pushing looks identical to "fine" in our logs — the sink-to-prove-it-sends method is the fastest disambiguator; flagged as an observability gap (a alarmPushEnabled=true camera with 0 pushes ever should be a surfaced condition, like the device-status-monitoring fix). (b) For ANPR the camera must send a vehicle targetType — verify the push body, not just the UI toggles. (c) Hikvision config-DB corruption is real; factory reset is the cure. None of this was a code bug. See lane-presence-and-anpr-entry for the push→bridge→exit path.

Gotchas learned the hard way (2026-06-22 field session)

Several traps surfaced trying to get a real camera to push. In order of how long each cost:

  • WSL rewrites the inbound source IP. On the dev host (WSL mirrored mode), an inbound LAN packet arrives at our server with its source rewritten to the host's own IP (10.0.10.203), not the camera's. The source-IP guard then rejects every push as a mismatch. Fix: a per-device skipSourceIpCheck config flag (a Setup checkbox) that bypasses the IP guard — the signed ledger + optional Digest remain the real guards. Leave OFF on a normal LAN.
  • The setup checkbox saved booleans as the STRING "true". The generic config-field form had no boolean renderer, so a type:"boolean" field fell through to a text input. Fixed (checkbox renderer); the server also coerces "true"/1/yes/on defensively.
  • The camera's "Test" button proves almost nothing. It does a TCP/connectivity probe and reports "service available" on ANY HTTP reply (even our 404) — it does not POST a real event to your URL. Only a real detection (or the ISAPI httpHosts/<id>/test) actually exercises the path.
  • httpBroken latches. Once the camera marks the host broken (from earlier failed deliveries), it stays true across reboots and won't retry. Clear it by re-PUTting the httpHost config (PUT /ISAPI/Event/notification/httpHosts/1 with <httpBroken>false</httpBroken>).
  • "Notify Surveillance Center" ≠ the HTTP Alarm Server on some firmware (separate upload channels). Always confirm the Arming Schedule covers the test time, too (a silent killer).
  • ⭐ THE ROOT CAUSE (2026-06-22): no detection AREA drawn. This is what actually defeated us for most of a day. On the motion/smart-detection page there's a Draw Area step — if no region is drawn on the frame, the camera detects nothing, generates NO event, and therefore posts nothing anywhere (httpHost, FTP, alarm stream all stay silent because there's no event upstream). Enabling the detection + ticking Notify Surveillance Center is not enough — you must draw the region. Once an area was drawn, the very first vehicle produced a clean POST. Check this FIRST.

Confirmed real payload (DS-2CD1043G2-LIU, V5.8.10, 2026-06-22)

What this camera actually POSTs on a motion event with a target — captured end-to-end:

  • Content-Type: multipart/form-data; boundary=boundary, one XML part named MoveDetection.xml (Content-Type: application/xml). A real frame/JPEG may be attached as a second part on other event types — our endpoint stores the readable head; splitting an image part to snapshots is a forward step (not needed for plain motion).
  • The XML is an EventNotificationAlert with the fields we care about:
    • <eventType>VMD</eventType> (Video Motion Detection) + <eventState>active</eventState>
    • <targetType>vehicle</targetType> — the camera classifies vehicle vs human ON-DEVICE. (Field is targetType, NOT detectionTarget.) This means simple presence + class comes for free, no vision model needed for that part.
    • <targetInfo><targetRect> with normalized X/Y/width/height (0–1) — the bounding box.
    • <channelID>, <macAddress> (provenance), <dateTime> — but the dateTime is GARBAGE (2032-…) because this unit's RTC is dead (see below); we use our own server receive time, never the camera's. (No <plateNumber> — this is a motion event, not an ANPR camera.)

If a camera still won't push — diagnostics (read its OWN state)

Only after confirming the detection area is drawn + arming schedule covers now + Notify Surveillance Center is on. These read the camera directly (no cooperation from our server):

  1. netstat on the camera (via SSH) while you trigger — watch for an OUTBOUND line cam:port → server:3000. It appearing = the camera fired and is delivering (then check our /api/devices/hikvision/alarms). None = no event was generated (almost always: no area drawn).
  2. GET /ISAPI/Event/notification/alertStream (Digest, needs a clean handshake) — the live event bus. NB: a curl --digest tap that fails the handshake returns empty and looks like "no events" — don't over-read silence here (this misled us); the netstat watch above is more reliable.
  3. SSH showStatus / dmesg expose internal state. ⚠ Caveat learned the hard way: these surface scary-looking strings that are red herrings — EventScribe: except, a diskfull error on Event/triggers (on a camera with no disk), and fh rtc get time error / a 1970 clock. On our unit ALL of these were present and the camera worked fine once an area was drawn. The dead RTC is real (hence the bogus dateTime) but harmless to event push. Do NOT conclude "dead camera / RMA" from these — they are not proof of a broken event engine.

Correction (2026-06-22): an earlier version of this page concluded this DS-2CD1043G2-LIU was a defective unit needing RMA, based on the silent alertStream + diskfull/EventScribe:except + dead RTC surviving a full factory reset. That was WRONG. The camera was healthy; the real cause was simply no detection area drawn, so no event was ever generated. The diskfull/RTC findings were unrelated quirks (RTC genuinely dead, but it doesn't block event push). Lesson: don't escalate to "hardware fault" while a basic config precondition (the drawn region) is unmet — and treat vendor status-API error strings as unreliable. The pull + opencv-anpr-service path remains a valid fallback, but it was not needed here.